This Privacy Notice explains how New Era Risk Solutions, LLC, a Delaware company and New Era Insurance Services, LLC, a Delaware company (together “we”, “us”, or “our”) collects, uses, and shares personal information related to our insurance services, website, and online platform, as well as any other websites or services linked to this Privacy Notice. It also outlines your rights and choices regarding your personal information and provides contact details for any questions you may have.
This Privacy Notice applies when we collect or process information for our own purposes, such as contact or billing details from individuals directly using our services (“customers”). However, when we handle information on behalf of our customers—such as contact or background information about renters or drivers and those applying to be renters or drivers (“clients”)—the privacy practices governing that information are determined by our customer’s Privacy Notice.
Our online platform often collects personal information from clients of our customers' vehicles. Note that these clients (including individuals applying to become renters or drivers) are not our direct customers. We refer to the information received from our customers’ renters and drivers as “driver information.”
Table of Contents:
Information We Collect Directly from You: We may gather the following types of personal information from you:
Information We Collect from Other Sources: We may also obtain information about you from various sources, including:
Cookies and Similar Technologies: We use online identification technologies like cookies, web beacons, and pixels (collectively, “cookies”) to enhance your experience with our Services. Cookies help us:
Cookies may also be used by our marketing partners on our sites, third-party sites, and social media platforms to measure marketing effectiveness and engage in interest-based advertising.
We partner with site analytics providers, such as Google Analytics, which uses cookies to track your interactions with our Services. This data helps us improve our offerings. For more details on Google Analytics, visit Google Analytics Support.
Most browsers allow you to manage and delete cookies through their settings. However, restricting cookies may affect your user experience by limiting personalization. If you prefer not to have your data collected by Google Analytics, you can opt-out by installing the Google Analytics Opt-Out Add-On. Note that our site does not respond to Do Not Track signals.
If you opt out of interest-based advertising on our website, please be aware that you might still encounter customized ads from advertising networks that you have not opted out of. Additionally, your opt-out choice will not prevent advertising networks from displaying non-customized ads, which may be less relevant to you. Remember, you'll need to make these choices on each browser and device you use to access our website.
We use your personal information for the following purposes:
We may also anonymize your personal information so that it cannot reasonably be re-identified, and use this anonymized data for other purposes.
We may disclose your personal information for the following reasons:
We use reasonable technology and operational security measures to safeguard the personal information we collect from unauthorized access, loss, misuse, alteration, or destruction. However, it is important to note that no method of transmitting data over the Internet or electronic storage is completely secure. While we work diligently to protect your information, we cannot guarantee the absolute security of any data transmitted to or from our Services.
Third-Party Applications and Websites
Our website and platform may contain links to third-party websites or applications. Please be aware that any personal information you provide to these third parties is governed by their own privacy policies. We have no control over, and are not responsible for, their privacy practices. We encourage you to review the privacy policies of any third-party site or application before sharing your personal information.
Anonymized and Aggregated Data
We may compile and use anonymized, aggregated data and reports generated from the use of our insurance-related services for legitimate business purposes. This data will not personally identify users or customers.
Processing in the United States
If you access our site or contact us from outside the United States, you consent to the processing of your information in the United States and other jurisdictions, in accordance with U.S. laws. Please be aware that U.S. laws may not provide the same level of privacy protection as those in your country.
Changes to This Privacy Notice
We may update our Privacy Notice and practices over time. The "effective" date indicates when the current version became effective, and the "last updated" date shows when it was last substantively modified.
Children
Our Services are not designed for, nor directed toward, children under thirteen (13) years of age. We do not knowingly collect personal information from children. If a parent or guardian learns that their child has provided us with personal information, please contact us at the email address below. If we find that a user is under thirteen (13) and has provided personal information without parental consent, we will delete that information.
Contact Information
For any questions, comments, or concerns regarding our privacy practices, please reach out to us at:
Effective Date: August 1, 2024
Last Updated: August 22, 2024